Role purpose & Key Responsibilities

Role purpose: 
The role manages a portfolio that include four (4) functions, namely:

• Fraud Prevention/Detection;
• Business Continuity Management (BCM);
• Physical Security & Law Enforcement Assistance (LEA); and
• Forensic and Investigations.

Key Responsibilities 

• Managing local translation and execution of Vodafone/Vodafone Group CRS strategy, mission, vision, values, goals and objectives.
• To Implement and translate i.e. localizing and enforcing the portfolio’s governance, based on the following:
  • Global Policy Standards (GPS);
  • Global Policy Detailed Requirement (GPDR);
  • Local policies and procedures; and
  • Contract management in case of a outsourced service e.g. physical security, where the following documents content are monitored and enforced:
    • Master Procurement Agreement;
    • Statement of Work (SoW); and
    • Service Levels Agreements (SLA)

• Overseeing the duties and responsibilities of the below units, in summary:
  • Business Continuity Management (BCM)
    • Annual BCM planning and maintenance;
    • Reporting on progress on system testing versus the plan;
    • Assuring adequate recovery capabilities; and
    • Testing recovery capabilities.
  • Physical Security & Law Enforcement Assistance (LEA)
    • Access management;
    • Visitor Management;
    • Control Room Management;
    • Data Center Security;
    • Vodacom Premises Security; and
    • Law Enforcement Assistance (LEA)
  • Forensic & Investigations
    • Fraud Awareness;
    • Fraud Prevention;
    • Fraud Management; and
    • Investigations and reporting

Professional Qualifications, Core competencies, Knowledge, and Experience

• University graduate with over 10 years’ experience in governance, risk and controls e.g. internal audit, spanning mobile telecommunication, banking, logistics and Fast Moving Consumer Goods (FMCG) industries.
• Advanced Excel Skills.
• Strong Leadership Skills
• Strong Investigative and Research Skills
• Surveillance and Intelligence gathering skills
• Physical Security Risk Assessment Skills
• Excellent writing and communication skills, fluency in English and Kiswahili and ability to interact with other team members
• Ability to apply knowledge and advise Management accordingly
• Comfort navigating complex and fluid organizational structures within a fast-moving and global company. Build and maintain cross-functional relationships spanning multiple teams and geographies.
• The ability to stay proactive and dynamic in a rapidly changing environment. A mind-set that is both analysis and process-oriented.
• The ability to plan, organize and manage the delivery of key deliverables

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